Bespoke GenAI Agents and Knowledge Base
The Knowledge Retrieval Challenge
While general AI tools can search the web, they lack the granular control and specialized knowledge your organization needs.
The Limitations of General AI Tools
ChatGPT can search the web, and Microsoft 365 Copilot can access some of your organization's knowledge, but these tools lack:
- Deep integration with your proprietary systems
- Granular control over how information is retrieved and presented
- Customized actions specific to your business processes
- Ability to provide robust citations with links and relevance scores
- Enhanced security for confidential information
The SevenPico Solution
We've tackled these challenges by creating custom Generative AI assistants using:
- AWS Bedrock Agents for customizable AI capabilities
- Bedrock Knowledge Base for Retrieval Augmented Generation (RAG)
- Custom chunking and metadata tailored to your domain
- Bespoke Knowledge Base and Agent configurations
- Robust citation capabilities including links, tags, and relevance scores
- Custom interface to interact with the agent, such as in Slack
More Than General Web Search
Access proprietary information, especially confidential info requiring enhanced security, and knowledge that stays current with your organization's latest developments.
High Accuracy
Get verified responses with reduced hallucinations, thanks to granular guardrails and custom retrieval methods specifically designed for your knowledge base.
Thought Process Tracing
Enhance decision quality by customizing how information is organized and tagged, allowing search results to be prioritized for specific teams, filtered with precision, and supported by direct citations to trusted source materials.
Our Technical Approach
SevenPico builds custom GenAI agents using AWS Bedrock with a tailored architecture for your organization.
- AWS Bedrock Agents: Customizable AI agents that can interpret user requests, access specific knowledge bases, and execute defined actions within your systems.
- Custom Knowledge Base: Your proprietary information organized with fine-tuned chunking strategies and metadata for optimal retrieval performance.
- Chat Integration:
Seamlessly integrated with your existing user interface, such as a Slack workspace, for frictionless knowledge access where your team already works.
- Robust Citations:
Every response includes sources, links, and relevance scores to build trust and provide paths to deeper information.
Imagine the Possibilities
Our custom GenAI agents can transform how your organization accesses and utilizes its collective knowledge.
- Instant Knowledge Access: Put your organization's collective expertise at everyone's fingertips, eliminating fruitless searches for that critical document that "I know is here somewhere."
- Context-Aware Support:
Deploy AI that considers customer-specific context, can process refunds, create support tickets, and make wiser pre-escalation decisions.
- Event-Driven Intelligence:
Seamlessly integrated with your existing user interface, such as a Slack workspace, for frictionless knowledge access where your team already works.
Ready to Modernize Your Codebase? The next steps are easy
Introductory Call
A short online meeting to discuss your business objectives, learn about existing system and deployment, understand time and resource constraints, and communicate budget and timeline expectations.
Proposal
We draft our recommendations for your review, outlining the project scope, objectives, deliverables, technical approach, timeline, and pricing.
Project Implementation
After your approval, we execute the project plan. All code work done in your applications is yours.
(Optional) Ongoing Support
Once your system is deployed, we can provide ongoing operations as a service for a time period to ensure stabilization, fine-tune the system and maintain the cloud infrastructure. This is a great option for smaller teams or companies without a dedicated cloud infrastructure or DevOps team.